Privacy policy

Last updated: November 13, 2025

Oasis Tub Services operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping and service experience (the “Services”). Oasis Tub Services is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your personal information as described.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services:

  • Contact information: name, address, billing/shipping address, phone number, email address.

  • SMS/mobile information (10DLC-specific): When you voluntarily provide your mobile number and opt in, we collect it to send you service-related updates, appointment reminders, and marketing messages.

  • Financial information: credit/debit card numbers, payment information, and transaction details.

  • Account information: username, password, preferences, settings.

  • Transaction information: items purchased, viewed, saved, returned, or canceled.

  • Communications: information you include when contacting customer support or messaging us.

  • Device & usage information: IP address, browser details, device identifiers, and interaction data with the Services.

Sources of Personal Information

We collect personal information from:

  • You, directly

  • Automatically through device/browser interactions

  • Service providers

  • Partners and other third parties

How We Use Your Personal Information

We may use your personal information for:

Providing and improving the Services

Processing payments, fulfilling orders, shipping, handling returns, managing your account, sending order notifications, and offering tailored recommendations.

Marketing and Advertising

Sending promotional emails, ads, and—where you have opted in—SMS marketing messages.

Security and Fraud Prevention

Authenticating your account, detecting or preventing fraudulent or malicious activity, and protecting the integrity of the Services.

Communicating With You

Responding to your inquiries, providing customer support, and sending service-related communications.

Legal Obligations

Complying with applicable laws, responding to legal requests, and enforcing our policies.

SMS Messaging & 10DLC Compliance

If you opt in to receive SMS messages:

  • You consent to receiving service updates, appointment reminders, customer communications, and marketing messages from Oasis Tub Services.

  • You may receive recurring messages.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

  • You may request assistance by replying HELP.

  • Your mobile number will not be shared with third parties for their own marketing purposes.

  • Opting out of SMS will not affect non-SMS communications (e.g., email receipts, account notifications).

Your opt-in is voluntary and not required to make a purchase.

How We Disclose Personal Information

We may disclose your personal information:

  • To Shopify and service providers (payment processing, IT management, analytics, fulfillment, shipping)

  • To marketing partners for advertising (subject to your opt-out rights)

  • When instructed by you or with your consent

  • Within our corporate group

  • In connection with business transactions or legal obligations

Relationship With Shopify

(Section unchanged from your original, kept for compliance with Shopify.)

Children’s Data

The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority.

Security & Retention

We take steps to protect personal information, but no system is perfect. We retain information only as long as needed for legitimate business purposes or legal requirements.

Your Rights & Choices

Depending on where you live, you may have rights to access, delete, correct, or opt out of certain uses of your personal information.

For SMS specifically:

  • You can opt out by replying STOP

  • You can request help by replying HELP

You may contact us using the information below to exercise your rights.

Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted with a new “Last updated” date.

Contact

For questions about our privacy practices, or to exercise your rights, contact us at:

Oasis Tub Services
info@oasishotub.com

7533 Center View Court
West Jordan, UT US